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Report: Retailers added 20,800 jobs in Sept.

U.S. retailers accounted for 20,800 of the 148,000 jobs created last month, with discounters and department stores adding staff while specialty apparel retailers cut positions, according to the Labor Department. "Americans need to believe we are on a solid path…

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How to deliver a non-stop customer experience

In a recent survey of 6,000 consumers in eight countries, shoppers said integrating in-store, online and mobile is the main thing retailers can do to improve the shopping experience. To be successful, a retail organization must become as connected as…

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Seasonal chocolates, beer can rack up c-store sales

Attention to seasonal merchandising at convenience stores could help increase sales, industry executives said. C-stores are "missing the boat on seasonal candy," said Tim Quinn, vice president of trade development at Mars Chocolate North America. "In convenience stores, chocolate sales…

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Making the most of the gift that keeps giving

One out of five retailers surveyed by this summer said they were investing "significantly" in online gift card purchase and redemption this year. This correlates with shopper enthusiasm for online gift cards and continued improvements in functionality and marketing,…

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Kroger is selected 2013 Retailer of the Year

Kroger has been named 2013 Retailer of the Year by Progressive Grocer. The award recognizes nearly 10 years of consecutive quarterly growth in same-store sales at the 130-year-old company. Kroger is also honored for community engagement at 2,400 locations nationwide,…

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